In this article, we discuss the top 10 Magento 2 chat extensions available in the market. Live chat is an essential feature for any online store, and these extensions provide a range of features to help you engage with your customers in real time. These chat extensions allow you to provide support, answer customer queries, and increase customer satisfaction. In this article, we’ll be exploring the top 10 Magento 2 chat extensions, their features, and their benefits. Whether you’re a small business owner or a large enterprise, these chat extensions will help you improve the customer experience and increase your sales. So, let’s dive in and explore the top 10 Magento 2 chat extensions available in the market.
Here are the top 10 Magento 2 chat extensions that we recommend:
Tawk.to Chat:
Tawk.to is a free chat extension that allows you to chat with your customers in real-time. It also has a mobile app that enables you to chat with your customers on the go.
Tawk.to has features that let you customize your page, start live chats with your customers, eagerly engage with your visitors with triggers, and quickly send replies with shortcuts, all of which can help you and your business become a hit with your customers.
Features
- Real-Time Monitoring
- Native Mobile Apps
- Automated Triggers
- Customizable Widgets
- Built-in Ticketing
- Remove Branding
- 100+ Integrations
- Javascript API
- Group Messaging
- Video and Voice Add-on
- Agent to Agent Messaging
- Desktop Notifications
- Unlimited Agents
- Unlimited History
- Track Engagement
- Detailed Reporting
- Ban/Unban Visitors
- Agent Alerts
Zendesk Chat:
Zendesk Chat is a popular chat extension that allows you to chat with your customers in real-time. It also includes features like chat ratings, chat history, and chat transcripts.
The benefits of Zendesk Chat are twofold. Firstly, it allows customers to quickly and conveniently communicate with businesses. Secondly, the consumer data from such software can provide analytics to enterprises, so they may better optimize their services.
Magento 2 WhatsApp Chat Extension:
Magento 2 WhatsApp chat extension that allows you to chat with your customers via WhatsApp. It also includes features like chat history and chat transcripts. This extension is designed to enable you to connect with your customers via WhatsApp, one of the most popular messaging apps in the world. With this extension, you can provide real-time support to your customers and answer their queries right from your Magento website.
The Magento 2 WhatsApp Chat Extension provides a range of features that make it easy to use and customize. It allows you to choose the position of the chat button, customize the color and text of the button, and set up a custom welcome message. You can also choose to enable or disable the chat widget on specific pages of your website.
One of the key benefits of the Magento 2 WhatsApp Chat Extension is that it enables you to provide real-time support to your customers. When a customer clicks on the chat button, they will be connected to your WhatsApp account, and you can answer their queries and provide support right away. This can help to increase customer satisfaction and improve the overall customer experience.
Another benefit of the Magento 2 WhatsApp Chat Extension is that it allows you to share product information and links with your customers via WhatsApp. This can help to drive traffic to your website and increase sales. Additionally, the extension provides a chat history, so you can keep track of your conversations with customers and refer back to them later if needed.
Facebook Messenger Chat:
Facebook Messenger Chat is a Magento 2 chat extension that allows you to chat with your customers via Facebook Messenger. It also includes features like chat history and chat transcripts.
LiveChat:
LiveChat is a premium Magento 2 chat extension that allows you to chat with your customers in real time? It also includes features like chat ratings, chat history, and chat transcripts.
Olark Chat:
Olark Chat is a popular chat extension that allows you to chat with your customers in real-time. It also includes features like chat ratings, chat history, and chat transcripts.
ClickDesk Live Chat:
ClickDesk is a live chat extension that also includes a helpdesk and a voice chat feature. It provides real-time support to your customers and integrates with popular CRMs like Salesforce and Zoho.
Zopim Live Chat:
Zopim is a live chat extension that provides real-time support to your customers. It includes features like chat ratings, chat history, and chat transcripts. It also integrates with popular CRMs like Salesforce and Zendesk.
Intercom Live Chat:
Intercom is a premium live chat extension that provides a range of features, including chat ratings, chat history, and chat transcripts. It also includes a helpdesk and a voice chat feature.
Telegram Live Chat:
Telegram Live Chat is a Magento 2 extension that enables you to connect with your customers via Telegram. It provides real-time support and allows you to share information and answer customer questions in real time.
Conclusion
These are the top 10 Magento 2 chat extensions that we recommend. These extensions will help you improve customer engagement, increase sales, and provide a better customer experience. Choose the one that best suits your needs and start chatting with your customers today.
