One of the most popular eCommerce platforms, Shopify offers a variety of features to make it easy for anyone to set up their online business in an effective manner.
Easy accessibility from mobile phones is one of the main features of Shopify. Easy accessibility means your users are not facing problems while going through the store and your stocks look great on it.
Sometimes, you might face an issue while going through the Shopify app store; you must have encountered the issue in the mobile menu navigation not showing properly.
Through this article, we hope that you might come to know how to fix this issue by yourself.
Let’s dive in!
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Theme settings:
The very first thing you need to do is to change the theme settings of the page depending on the requirements of your phone. Check whether any other theme is selected. If yes, disable the same first.
To check these settings,
- Go to the Shopify Admin Dashboard
- Go to the Navigation in your Shopify Store
- Select Themes
- Hit the Customize Button
- Select Theme Settings
Search for the mobile menu, and make sure that it should be enabled.
Code Checking:
If the above-mentioned point doesn’t work, that means there must be some problem with the code. The issues might be occurring due to conflict with some other app or a major problem in codes that you have added to your store. To check this,
- Go to the Shopify admin dashboard
- Go to the Navigation in your Shopify Store
- Select Themes
- Select the Action button of your active theme
- Choose Edit Code
Have a look at the files that control your mobile menu navigation and ensure that it is correctly configured.
Theme Compatibility:
Sometimes working on outdated themes can also lead to facing these types of issues in the store. Make sure, your themes are up-to-date.
Caches and Cookies:
Cached files and cookies can also be responsible for the non-working of the mobile menu option. Clear all the caches and cookies available in your mobile browser.
Reopen the browser and visit your Shopify store to ensure that you are now working on the recent version of the store and check whether the menu has appeared or not.
Multiple Device Testing:
Test on different mobiles and browsers to ensure that the menu option is working or not. This step will determine whether the problem is of a specific device or browser or something else.
If you are still facing problems with the mobile menu, try some troubleshooting by given steps below:
- Check Mobile Menu Settings:
Check your mobile menu setting carefully; check every hidden option that might affect the visibility of the mobile menu. - Responsive Design:
Make sure that your theme is built according to responsive design principles in mind.
Themes can be changed according to the device’s screen and provide optimum visuals. - Professional:
If you are still facing problems, better to discuss it with Shopify experts or contact Shopify support directly.
Let’s have a quick review of Shopify
Shopify is considered one of the leading eCommerce platforms and provides a lot of opportunities for new sellers to open their online stores.
If you are also thinking of enrolling yourself in Shopify, what are you waiting for?
Here’re some advantages that can motivate you:
- Quick and Easy to use
- No Technical Issues
- Reliable and Secure
- customer support
- Mobile Friendly
- Customizable
- Availability of the app
- SEO Friendly
- Own Payment Method
After reading the above-given points, ensure to start your store online carefully. Keep all the measures in your mind and take a step ahead for your new journey.
Let’s Sum Up!
Shopify is a great eCommerce platform and is used by different users from different parts of the world. It becomes frustrating when you go to look at something and the mobile menu is not showing up correctly, you will leave that site immediately.
If you’re facing this problem too, try to use the points given in the post to solve this mobile menu navigation issue.
